MINISTER PULE TAKES GOVERNMENT SERVICES TO THE PEOPLE OF CHATSWORTH

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By DSD News

  • Minister of Social Development Ms Dina Pule will lead a service delivery community outreach at Crossmoor Cricket Ground in Chatsworth, eThekwini, on Tuesday, 27 October 2026, from 08:00.
  • Residents will be able to apply for social grants, have grants reviewed and access services from Home Affairs, Human Settlements, COGTA and other departments at one venue.
  • The outreach will focus on poverty, unemployment, gender-based violence and femicide, child abuse, teenage pregnancy and substance abuse, as well as barriers to obtaining identity documents and birth certificates.

The Minister of Social Development, Ms Dina Pule, will lead a service delivery community outreach at Crossmoor Cricket Ground in Ward 71, Chatsworth, within the eThekwini Metropolitan Municipality in KwaZulu-Natal on Tuesday, 27 October 2026.

The outreach forms part of government’s ongoing efforts to improve access to essential services and uplift vulnerable communities. It will be conducted through the Integrated Community Registration Outreach Programme (ICROP), guided by the District Development Model (DDM), which promotes coordinated planning and integrated service delivery across all spheres of government.

Minister Pule will lead the Social Development Portfolio, comprising the Department of Social Development (DSD), the South African Social Security Agency (SASSA) and the National Development Agency (NDA), in delivering a comprehensive package of social development services directly to the Chatsworth community.

Many services under one roof

The Social Development Portfolio will be joined by several government departments and stakeholders, including the Department of Home Affairs, the Department of Human Settlements and the Department of Cooperative Governance and Traditional Affairs (COGTA). Each will provide services and respond to community needs within its mandate, enabling residents to access multiple government services at a single venue.

The Minister’s engagement with the community will focus on the socio-economic challenges affecting vulnerable households, including poverty, unemployment, gender-based violence and femicide (GBVF), child abuse, teenage pregnancy, substance abuse and barriers to accessing essential government services.

Particular attention will be given to strengthening social protection for vulnerable individuals and families, promoting skills development and sustainable livelihoods, and improving access to government assistance.

A direct line to government

Community members will also have the opportunity to engage directly with government representatives on service delivery challenges, including difficulties in obtaining identity documents and birth certificates, which can prevent eligible adults and children from accessing social grants and other essential services.

Through this integrated approach, government aims to bring services closer to communities, reduce the cost of travelling to government offices, and ensure that vulnerable residents receive the assistance and support they need.

What to expect on the day

Services on offer will include assistance with social grant applications, grant reviews, enquiries about existing grants, and access to other services provided by the participating departments and agencies.
Residents are encouraged to bring the necessary supporting documents, including identity documents and birth certificates where applicable, to ensure that they are assisted quickly and efficiently.

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