ELIGIBLE SOCIAL GRANTS BENEFICIARIES WON’T BE AFFECTED BY POSTBANK ANNOUNCEMENT
By DSD News
- Changes in the Postbank services available at South African Post Offices will not affect social grant beneficiaries.
- It is all systems go for the payment of May 2026 social grants, according to the South African Social Security Agency (SASSA).
- SASSA is doing all it can to ensure no social grant beneficiary is negatively affected by any administrative changes that occur either in the agency or in any of the institutions it works with.
The South African Social Security Agency (SASSA) has noted the announcement by Postbank that it will be discontinuing banking services at South African Post Office branches across the country.
However, this will not affect any social grant payments, SASSA has assured its beneficiaries.
With the May payment cycle coming up this week, SASSA CEO Themba Matlou says it is all systems go for the payment of social grants to all SASSA-eligible beneficiaries, and the change in the working arrangement between Postbank and Post Office should not be a worrying factor.
As per usual, payments to older persons will be done on Tuesday, 5 May 2026, with those receiving disability grants being paid on Wednesday, followed by Children’s Grants, Matlou said.
“We then implement what we call the fourth payment day for some beneficiaries who could not receive their grants on their usual dates due to our stringent social grant review processes,” Matlou added.
SASSA is doing all it can to ensure that no social grant beneficiary is negatively affected by any administrative changes that occur either in the agency or in any of the institutions it works with.
“Our systems are intended to safeguard the interests of our important beneficiaries to ensure that they do not bear the brunt should there be any changes in working arrangements that we have with our partners,” he emphasised.
Matlou outlined that SASSA is forging ahead with various initiatives to improve the integrity of its systems, which will ensure the seamless and safe administration and distribution of social grants in the country.
“We are deliberate in our attempts to improve how SASSA works, for improved service provision to our people. And to ensure that our systems are not susceptible to fraudulent elements inside and outside of our organisation,” he stressed.
Matlou emphasised that the agency is continuing with its social grants reviews to determine the eligibility of some beneficiaries, saying that the recently introduced self-service online portal, eLife Certification, is gradually improving and ensures that people can verify themselves at home without going to a SASSA office.
“We call on our beneficiaries to heed the call when we ask them to undergo a social grant review process.”
Beneficiaries can go to their nearest offices or use the eLife Certification system online if they can do so.
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